Privacy Policy
At Kopitiam Table, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data in compliance with applicable data protection laws.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Data: Information that can be used to identify you, such as your name, email address, phone number, and postal address. This may be collected when you make a reservation, place a catering order, sign up for newsletters, or interact with our online platform.
- Transaction Data: Details related to purchases you make through our services, including catering orders or retail food stall purchases. This may include payment information, though we do not store full credit card details on our servers.
- Usage Data: Information on how you access and use our online platform, such as your IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs. This helps us understand user behavior and improve our website's functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our services, including operating food courts, managing retail food stalls, and fulfilling catering orders.
- To process your transactions and send you related information, including confirmations and invoices.
- To communicate with you, respond to inquiries, and provide customer support.
- To send you marketing and promotional communications about our unique F&B concepts, new offerings, or special events, where you have opted in to receive such communications.
- To monitor and analyze usage patterns and trends to improve our online platform, services, and hawker food curation.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing platforms. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.
6. Third-Party Links
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- By mail: Kopitiam Table, 315 Upper Paya Lebar Road, Unit 02-08, Singapore, Singapore, 534849